Ship Reviews
Based on 66 reviews
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Great cruise-Caribbean Collection
February
Pros: Great islands- 8 in 14 days, service was great
Cons: Entertainment was great except for one performer.
Recommended: Yes
The mighty Quinn was the worst performer that we have ever seen on a cruise ship. His talent was severely lacking and his interaction with the audience was very offensive.
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Panama Canal Cruise
March
Pros: Friendly, clean, fun games and entertainment
Cons:
Recommended: Yes
Enjoyed the cruise and had a wonderful time
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Love the Emerald Princess
September
Pros:
Cons: Original Itinerary stated stop in Bar Harbor, then was changed to Rockland, Maine.
Recommended: Yes
Beautiful Ship Wonderful, Friendly, Knowledgeable Staff and Crew When we booked, itinerary listed Bar Harbor, ME as stop, which was then changed to Rockland, ME. No reason given for change, but Rockland was a MAJOR disappointment! Only had three shops of interest, and a lot of the restaurants were closed due to being past Labor Day. Too small a village/town to entertain/support cruise traffic. Was also supposed to go to Halifax, Nova Scotia but could not due to approaching of Hurricane Lee. Although disappointed, thoroughly appreciated reason for unscheduled change. Better safe than sorry!
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Cruise Experience
March
Pros: The cruise staff was attentive to every little need so we felt that we were well carded.for
Cons: No cons: Of course Princess tried to save costs in small areas but these really did not matter.
Recommended: Yes
Importantly, all of the staff went far out of their way to provide an excellent cruise experience. Each made us fell both welcome and important on board. I clearly recommend Princess; especially providing good value for the cost.
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Service Exceeds
February
Pros: Helpful with handicapped, food excellent and choices varied greatly, dining experience was relaxing
Cons: Buffet hard to maneuver with walker and often cold, walkers had to be folded to get into stateroom
Recommended: Yes
I was lucky to have a cabin steward who was around to help me with my walker. It is a smaller ship than the Regal or Royal but is easier to get around. Passenger Services was outstanding. I like sea days so this experience was great; however, there were not many ports so those new to cruising may not like this experience. Also because of port fees, this is more expensive than most cruises.
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2 well-spent weeks
February
Pros: Ship's crew & staff; visiting the Biomuseo in Panama City
Cons: Some of the Medallion things
Recommended: Yes
As always with Princess Cruises, special recognition is deserved by several members of the crew and staff. We were very pleased with the friendliness, professionalism and attention provided by our stateroom steward (Mohamed), the dining room waiter (Oliver) and junior waiter (Antonio) and the head waiter (George). These people rank among the very best we have experienced in all of our cruises. Unfortunately, the Medallion app -- though helpful in some regards -- seems to have been designed without much input from those who use it, both the ship's guests and the ship's crew. On multiple occasions we experienced crew members who were unable to make it work on their hand-held devices, and also had it suddenly stop working on our phones. We ended up with our account being charged for somebody else's trip to the bar for a couple of cocktails, even though I gained agreement from a Guest Services person that the charge would be removed it was not done so. Hopefully these problems were made evident to the Princess department with responsibility for this relatively new piece of technology and they can make some improvements. At this point, I recommend keeping constant watch on the charges made to a stateroom account.
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Jan 17, 2923 L.A.-->Ft. Lauderdale cruise
January
Pros: Very good value for $$$ paid
Cons: All cruise lines are struggliung to attract crew and it shows in slightly degraded service
Recommended: Yes
Thoroughly happy with trip. Only slight issue was caused by us: we bid for an "upgraded," larger balcony.and our bid (the minimum) was accepted. Our new cabin on the 8th deck was right on the stern and the noise from the ship's wake was too noisy foir us to ever enjoy sitting out there! Dining room servers, captain, and our room steward were all excellent. Bar servers and people who bus dishes in the beffet dining rooms a little less so. All in all, a great trip.
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