Harmony of the Seas

Royal Caribbean International®

Ship Reviews

Overall Rating

Based on 89 reviews

Submit your review Cruise reviews reflect the opinions of travel editors and cruisers/ readers and may not represent those of our company.

Love the Ship

March

Pros: Complimentary Dining in many locations

Cons: Need more elevators

Recommended: Yes

We loved the ship in November and this recent cruise in March 2024! Our disappointment in the cruise line changing our itineraries for our group parties. We were approximately 600 + in our group, events were planned, costumes purchased and show’s scheduled on the ship and RC decided to change a date of one of our parties. Some of Us were overbooked and had to scramble to rearrange our events or miss one. The same thing happened in November on another large group cruising (900+) event by changing our parties to a later time. We were angry changing our events to 11 pm at night even the night before getting back to Galveston. Some of us were so disappointed that we almost cancelled this recent cruise. We were always treated extremely well by your cruise line that’s why we chose Royal Caribbean to cruise with. We are the customers and we should be treated with respect.

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Music / stateroom

March

Pros: Good music / mattress hard as brick

Cons: Not enough music/ mattress use to be a little softer

Recommended: Yes

Thank God we had Nik L Beer entertainment because Royal did not have all the dancing entertainment we are use to. Boots with guitar player was good but so small not enough dancing space for more than 3 couples at one time. The excursion were perfect/ very professionally done.

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Amazing ship

March

Pros: So much to do!

Cons: Not enough time to do everything!

Recommended: Yes

Staff was wonderful

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Customer

March

Pros: Staff very helpful and courteous

Cons: Ship too big. Too much people.

Recommended: Yes

Enjoyed cruise. Not enough shows at night. Not enough place to sit to see a comedian show.

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Review

December

Pros:

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Recommended: Yes

Overall, we really enjoyed our experience. Great attention to detail by the staff, our room was great, it was well laid out and the entertainment was excellent!

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Likes & Dislikes

November

Pros: Getting on was easy

Cons: RC needs to figure out a different way to disembark

Recommended: Yes

Lindsay, we have nothing but great things to say about Travel Machine. If we had any questions you got back with us ASAP. We enjoyed our Ryan Foret and Foret Tradition band. I'm sure you've had lots of negative things, but we have NO gripes at all. ??

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Cozumel Cruise

November

Pros: Beautiful ship, lots of features, friendly & accommodating staff

Cons: Required pre booking of on ship events/shows. Need better final exit plan

Recommended: Yes

We enjoyed our cruise and Cozumel did not disappoint, the North Shore is beautiful. We did encounter some rough seas but no one can control the weather. We were unaware of the requirement to book shows and some events onboard, so we missed most of them, some were postponed due to the weather. The ship is gigantic there are many venues to gather/shop/dine, though some require additional payment for food purchases. We booked through Travelmachine.com and Lindsay was very helpful with our booking. The Ryan Foret Tradition performed onboard and they are excellent. When disembarking there was a huge line circling through the ship to exit. It moved along at a good pace, but there shop have been ship staff assisting at the stairs on deck #5 as people were coming down, that was not a very good situation, can be done better. After working our way through the line the rest of disembarking went great, though make sure you know which shuttle to go to for transportation back to your parking area. We had to walk around and ask others for directions. One other thing we paid our gratuity up front, not sure why the staff that takes care of the cabins feels the need to solicit additional tips. We tip very well and appreciate good service, yet being given a envelope to put funds in is just begging. Also the bedding is okay could be more comfortable. All in all was a nice trip and we found the dining room and buffet food to be very good.

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